Terms

Our trading terms are payment online using our secure pay system, COD, or have an approved credit account with us.

All orders over $165.00 inc GST are delivered FIS in Sydney metro area all areas outside Sydney metro area contact our office for a freight quote

Our Return Policy

 

Full refund or exchange

 

We will fully refund or exchange (At Our Option) the product you have purchased from us if the product/s you have purchased from us are faulty:

- The product has not been altered by you in anyway
- The returned item or product is accompanied by the original receipt or delivery docket.
- The item is returned to us in it's original undamaged packaging
- If the above has not been complied with then we CANNOT refund or accept return.

Transport charges when returning goods are the responsibility of the purchaser.

Credit Cards we accept:
- Visa
- Mastercard
- American Express

- JCB 

- Most orders are dispatched the day they are received or next day if received late in the day.
- Your credit card statement will show "Davanna Holdings Pty Ltd"

- Cheque or Money Order
- Orders will be dispatched upon bank clearance of funds (usually 3 - 5 working days).

- Make Cheque/Money Order payable to : 
  Davanna Holdings Pty Ltd 

- Send Cheque/Money Order to :
Davanna Holdings Pty Ltd

P.O Box 884
Rockdale NSW 2216

Note : Please write your order number on the back of the cheque, or attach a printout of your order confirmation.
Your order number will be stated on your order confirmation form. An order confirmation form will be automatically emailed to you once your order has been submitted.

Please ensure your payment is sent as soon as possible. If payment is not received within 7 working days, your order will be cancelled.